Frequently Asked Question
Find answers to common questions about our car parts, shipping, returns, and more — everything you need to shop with confidence.
How can I get help with my order or product?
If you need assistance with placing an order, tracking your shipment, or finding the right product, our Help Center is here for you. You can visit our Help Center to browse common questions or contact our support team directly. We’re available via email and respond to most queries within 24 hours. Your satisfaction is our priority!
How can I leave feedback about my shopping experience?
After receiving your order, you can leave a feedback directly on the product page. Simply go to the product you purchased, scroll down to the “Reviews” tab, and click “Write a Review.” You’ll need to be logged in with the account you used for the purchase. Your honest feedback helps other customers make informed decisions and helps us maintain the quality of our products.
What payment methods do you accept?
We accept a variety of secure and convenient payment methods to serve our international customers, including:
Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay & Google Pay (on supported devices)
International Bank Transfers (for bulk or B2B orders)
Buy Now, Pay Later (Available in select regions through partners like Klarna, Afterpay, etc.)
All transactions are encrypted and processed securely to ensure your information is protected.
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Do you sell genuine OEM and aftermarket parts?
Yes, we offer both genuine OEM (Original Equipment Manufacturer) parts and high-quality aftermarket alternatives to meet different customer needs and budgets. All parts are thoroughly vetted for quality and performance.
How can I find the right part for my car?
You can search by make, model, and year using our smart search or browse through categories. If you’re not sure, feel free to contact our support team — we’re happy to help!
How long does delivery take?
Most orders are processed within 24–48 hours, and delivery usually takes 3–7 business days, depending on your location.
Can I return or exchange a part if it doesn’t fit?
Yes, we offer a 7-day return or exchange policy on unused and undamaged items. Please ensure the part is returned in its original packaging.
Do you offer warranty on your parts?
Yes, many of our parts come with a manufacturer’s warranty. Warranty details are mentioned on the product page. Contact us if you need more info.
